The PowerFlex 4 panel shows F5, the motor does not run, and the same 2 hp motor turns when connected through a contactor. Start here: F5 is an overvoltage fault. It points to excessive voltage in the drive's internal DC bus, not directly to a weak motor or excessive chain load.
The contactor test proves that the motor can produce torque from the line supply. It does not test the drive's DC bus, stopping profile, regenerative energy, input power quality, motor insulation under inverter pulses, or the two-second operating sequence. A previous drive failure makes the electrical installation and command sequence higher-priority checks.
Read when the F5 fault occurs
Do not change several settings and then retry. First record the exact operating point at which F5 appears.
| Observed symptom | Most likely branch | Next check |
|---|---|---|
F5 appears at power-up, before a run command |
High or disturbed incoming voltage, incorrect supply connection, or a drive input-stage problem | Measure the supply at the drive input |
F5 appears when acceleration begins |
Input transient, supply disturbance, or an incorrect command sequence | Record input voltage during the start command |
F5 appears when the chain stops |
Regenerative DC-bus rise during deceleration | Identify the configured stop method and deceleration behavior |
F5 appears after repeated two-second cycles |
Repeated regeneration, overlapping commands, or recurring supply transients | Observe several complete run-and-stop cycles |
The motor never starts because F5 is already active |
An uncleared active condition or drive hardware problem | Remove the run command, correct the voltage condition, then reset according to the drive instructions |
The timing separates an input-side problem from a stopping problem. Replacing the motor, increasing the drive size, or reducing chain load before recording that timing wastes time.
Measure the incoming supply first
Use a properly rated meter and qualified electrical work practices. Read the drive nameplate and installation instructions before deciding which conductors to measure; the supplied phase topology is not identified here.
- Measure the input voltage directly at the PowerFlex 4 terminals with the drive idle.
- Compare the reading with the drive's nameplate input range. Do not compare it only with the motor nameplate.
- Repeat the measurement during the run command and when nearby contactors or large loads switch.
- Inspect supply conductors, terminations, grounding, and any neutral used by the actual circuit. Correct loose or overheated connections before another production test.
- If a standard meter misses the event, use a power-quality recorder capable of capturing short voltage disturbances.
If the voltage is continuously above the drive's permitted input range, correct the supply before operating the drive. Check transformer taps and the actual distribution voltage using the applicable equipment documentation. An input reactor or similar impedance can reduce some transient and harmonic effects, but it will not correct sustained excessive supply voltage or absorb energy regenerated by the motor.
Harmonic distortion and poor power factor require measurements from a suitable power-quality instrument. Neither condition should be declared from F5 alone. Look at the voltage waveform, transient record, current waveform, and loading of the feeder.
Separate supply overvoltage from regeneration
A VFD rectifies incoming AC and stores energy on a DC bus. During motoring, energy flows from the supply to the motor. During rapid deceleration, the rotating motor and driven chains can act as a generator, returning energy to that bus. If the drive cannot dissipate or return the energy fast enough, bus voltage rises until F5 trips.
The reported load runs in two-second intervals. Short motion does not mean low regenerative energy. Chain speed, reflected inertia, product motion, commanded deceleration, and cycle repetition decide how much energy returns during each stop.
- Run the motor only under controlled conditions and watch when
F5occurs. - If it faults while stopping, increase the deceleration time and repeat the same mechanical cycle.
- If the process allows an uncontrolled stop, test the drive's documented coast-stop method. A successful coast test strongly identifies regenerative braking as the branch to correct.
- If
F5occurs while idle or with the motor disconnected, return to the incoming-supply branch. Mechanical regeneration cannot raise the bus when no motor is connected and no stored rotating energy is feeding the inverter.
Check the two-second command sequence
Observe the actual drive input states rather than relying only on PLC or relay logic. A two-second interval can expose command races that remain hidden in longer cycles.
- Confirm that run, stop, direction, and reset commands do not overlap.
- Remove a maintained run command before issuing or completing a fault reset.
- Check whether the sequence commands another start before the previous stop has finished.
- Check for immediate reversing. Reversing a moving chain can demand aggressive regeneration before acceleration in the opposite direction.
- Do not switch an output contactor between the drive and motor while the drive is producing output. Sequence any output isolation only as permitted by the drive documentation.
- Verify that the selected stop method matches the machine requirement. A rapid controlled stop and a coast stop place very different demands on the DC bus.
If lengthening the stop or selecting coast prevents F5, the supply is not the primary cause of that test result. The machine either needs a longer stop, less frequent braking, reduced moving energy, or a braking arrangement approved for the exact drive and application.
Apply the fix for the confirmed branch
For regenerative overvoltage, change one variable at a time:
- Record the current stop method and deceleration setting.
- Increase the deceleration time enough to observe whether the fault disappears; use the machine's risk assessment to set an acceptable stopping distance.
- If coasting is acceptable, configure the documented coast-stop function and confirm that the chains stop safely.
- If the process requires a fast controlled stop, consult the PowerFlex 4 documentation for braking options compatible with the exact catalog number. Do not attach an arbitrary resistor or braking device.
- Correct rapid reversals or overlapping run commands in the control sequence.
For input-side overvoltage, correct the feeder, transformer setting, wiring defect, or switching transient identified by measurement. Do not treat a line reactor as a cure for a continuously high supply. If the input remains within the drive's stated range but the bus faults without a motor connected, the drive requires hardware evaluation.
Verify the repair under the real duty cycle
- Clear
F5only after correcting the active cause and removing the run command. - Perform one unloaded or minimally loaded cycle while watching the drive state through start, run, and stop.
- Run the actual two-second sequence repeatedly. Record input voltage, fault timing, direction commands, and the selected stop behavior.
- Confirm that the motor starts from the drive, the chain stops within the machine's permitted distance, and
F5does not return. - Inspect the motor, drive, conductors, and terminations for abnormal heating after the test.
Do not declare the fault corrected from one successful start. The verification must include the stop or reversal that previously raised the DC bus and enough repeated cycles to expose the command sequence.
FAQ
What happens if I increase the PowerFlex 4 deceleration time?
The motor returns energy to the DC bus over a longer interval, reducing the rate of bus-voltage rise. If F5 disappears during the same chain cycle, regenerative stopping is the resolving branch.
What happens if the motor runs from a contactor but not from the drive?
The test confirms that the 2 hp motor can turn from line power, but it does not clear the drive, supply, control sequence, or deceleration profile. Diagnose the exact point at which F5 occurs before replacing the motor.
What happens if F5 remains with the motor disconnected?
Stop testing if F5 remains with no motor connected and the measured input stays within the exact drive's published range. Record the catalog number, input readings, fault timing, wiring arrangement, and tests already completed. Escalate those records to official Allen-Bradley technical support or an authorized service provider for drive hardware evaluation.