Resolving SIMOTION D410 PROFINET Download Failure in TIA Portal

David Krause13 min read
SiemensTIA PortalTroubleshooting
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1. Problem Overview

The SIMOTION D410-2 motion controller occasionally refuses to accept a hardware configuration download over its PROFINET (PN) interface when commissioned or reconfigured through TIA Portal V13 SP1 Update 6 in combination with SCOUT TIA V4.4.0.8. The same TIA project, the same engineering station, and the same ET200SP station download correctly to a SIMOTION D425 in the same line, which rules out a global project corruption or an IP subnet issue. Only the D410-2 reports the failure, and the symptom reappears every time the PN cable is reseated or the controller is power-cycled, which makes field service calls expensive.

Two distinct error strings are observed during the failed download:

  • Assign IP address (0132:000011) — TIA Portal cannot determine a usable IP address and prompts the engineer to assign one.
  • Impossible to insert the new IP address. No IP address DHCP. — when the engineer accepts the prompt with DHCP enabled, the IP assignment fails with no DHCP offer.

Both messages originate from the PROFINET stack inside SCOUT TIA and the SIMOTION runtime, not from TIA Portal itself. Understanding their origin is the first step toward a permanent fix.

2. Affected Hardware and Software Versions

The failure has been reproduced on the following bill of materials. If your hardware deviates from this list, the diagnostic procedure is identical but the firmware downgrade/upgrade path may differ.

Component Order Number (MLFB) Version
SIMOTION D410-2 DP/PN 6AU1410-2AD00-0AA0 Firmware V4.4 Hotfix 17
SIMOTION D425-2 DP/PN (reference, working) 6AU1425-2AD00-0AA0 Firmware V4.4 Hotfix 17
SIMOTION SCOUT TIA 6AU1800-0JA44-0AB0 V4.4.0.8
TIA Portal 6ES7822-0AA04-0YA5 (Floating) V13 SP1 Update 6
SIMATIC ET200SP (PN coupler) 6ES7155-6AU01-0BN0 Firmware V4.0 or higher
Power Module (current build) PM240-2 (e.g. 6SL3210-1PE21-8UL0) Firmware V4.7
Power Module (previous build) PM340 (6SL3210-1SE21-8UA0) Firmware V2.6
Note: The switch from PM340 to PM240-2 is reported to coincide with the first occurrence of the fault. While a power module does not participate in the PROFINET protocol, its replacement forces a complete re-commissioning of the axis (drive reset, encoder re-initialisation, controller sign-of-life), which is the moment the IP stack inside the D410-2 may be left in an inconsistent state.

3. Error Code Reference: 0132:000011

The popup Assign IP address (0132:000011) is generated by the SCOUT TIA "Assign device address" mechanism. The hexadecimal code 0132:000011 is documented in the SIMOTION D4xx commissioning manual as a generic "device address assignment failed" warning, not a fatal runtime error.

Code Severity Meaning Recovery Hint
0132:000011 Warning SCOUT cannot read an IP from the device or the configuration. Triggers the "Assign IP address" prompt. Verify device accessibility, reset IP via X127, then retry.
0132:000012 Warning Device is reachable but does not respond to DCP identify. Check PN cable and PROFINET device name.
0132:000013 Error Conflict between assigned IP and existing IP on subnet. Use a free IP or delete the ARP entry.
802A:0001 Error PN interface not in ONLINE state. Check cabling and PROFINET device name assignment.

The companion message "No IP address DHCP" is not a SIMOTION error code; it is a Windows network-stack response telling SCOUT that the network adapter has no DHCP lease available because the Ethernet port is configured with a static IP that excludes DHCP. Resolving 0132:000011 therefore requires fixing either the device-side IP discovery or the host-side adapter configuration.

4. Network Topology Analysis

The failing topology is the standard SIMOTION D410-2 commissioning layout used in compact machines:

  1. Engineering station (TIA Portal + SCOUT TIA) with fixed IP, e.g. 192.168.0.10.
  2. Direct Ethernet cable from the engineering station to the ET200SP PN coupler.
  3. ET200SP PN coupler port 1 uplinked to the D410-2 PROFINET interface X150.
  4. D410-2 PROFINET interface X150 expected to hold a fixed IP, e.g. 192.168.0.20.

Verify the topology with the following checks before any further action:

Check Command / Action Expected Result
Ethernet link to ET200SP Windows Device Manager → Network adapters → link LED 1 Gbit/s link, no flapping
ARP visibility of D410 arp -a MAC of D410 listed with IP 192.168.0.20
DCP discover SCOUT TIA → Online → Accessible nodes D410 visible with PN device name
Ping ping 192.168.0.20 -t Reply within 1 ms; no "Destination unreachable"
PROFINET device name SCOUT TIA → PROFINET → Assign name Name accepted, no "Identical name on network" error

If the DCP discover step returns the D410 but with no IP address, the IP stack on the device is in the factory-fresh state. This is exactly the condition that triggers 0132:000011.

5. Root Cause Hypotheses

The fault has been observed across multiple D410-2 controllers after a full drive re-commissioning. Five causes are statistically most relevant.

5.1 Stale ARP Cache After Power Module Replacement

The PM340-to-PM240-2 replacement forces the rectifier section to re-energise. The D410-2 PROFINET controller may broadcast gratuitous ARP packets that older ET200SP firmware versions do not propagate correctly. The Windows engineering station therefore keeps an ARP entry pointing to the old (now non-existent) MAC address. SCOUT resolves the IP via ARP and gets a black hole.

Quick test: open an elevated command prompt and execute

arp -d *
arp -a
ping 192.168.0.20

If the ping succeeds after the flush, the ARP cache was the culprit. Configure a static ARP entry on the engineering station:

netsh interface ipv4 add neighbors "Ethernet" 192.168.0.20 00-0E-8C-XX-XX-XX

5.2 PROFINET Device Name Conflict

A PROFINET device name is the equivalent of an IP host name and is stored non-volatilely on the D410-2. If two devices on the subnet share a name, only one of them accepts configuration. The D425 in the same cell may have inherited the same name when the project was duplicated.

Inspect the name table from SCOUT TIA: Project → PROFINET IO → Topology → Show device names. Rename the D410-2 to a unique identifier (e.g. simotion-d410-2-cell-a) and re-download.

5.3 ET200SP Firmware Incompatibility

ET200SP PN couplers below firmware V3.1 do not fully support the DCP "assign IP" mechanism used by SCOUT V4.4. The failure presents exactly as observed: device visible, IP slot blank, prompt 0132:000011. Update the coupler to the latest firmware available on the SIMATIC ET200SP product page.

5.4 SCOUT TIA V4.4.0.8 Bug

SCOUT TIA V4.4.0.8 contains a documented bug where the IP-assignment dialog bypasses the static-IP branch when the engineering adapter has DHCP enabled. The dialog then attempts to fetch an IP from a non-existent DHCP server and returns "No IP address DHCP". The workaround is documented in Siemens entry SIMOTION SCOUT TIA V4.4 known issues: switch the engineering adapter to a fixed IP that matches the D410-2 subnet and disable DHCP on that adapter.

5.5 D410-2 IP Stack Corruption After Hard Reset

A hotfix-17 firmware bug, referenced in the SIMOTION V4.4 HF17 release notes, can leave the IP stack in a read-only state after a hard reset via the SD card restore procedure. The X127 service interface is the only path to clear the corruption, because it operates on a separate Ethernet port driven by a different firmware partition.

6. Step-by-Step Recovery via X127 Service Interface

The X127 service interface is an independent 100 Mbit/s Ethernet port on the front of the D410-2, isolated from the PROFINET stack. It is documented in the SIMOTION D410-2 manual and is the recommended channel for initial commissioning and for recovering from PROFINET stack corruption.

  1. Disconnect the PROFINET cable from the X150 port on the D410-2 to guarantee no concurrent write to the IP stack.
  2. Connect a direct Ethernet cable from the engineering station to the X127 port.
  3. Configure the engineering station Ethernet adapter with a fixed IP in the 169.254.x.x / 16 link-local range, for example 169.254.11.10 with subnet mask 255.255.0.0. Do not enable DHCP.
  4. In Windows, disable any third-party firewall or VPN client that may filter DCP/LLDP frames.
  5. Launch SCOUT TIA, open the project, and navigate to Online → Accessible nodes. The D410-2 should appear with its X127 MAC address within 5 seconds.
  6. Select the device and choose Online → Assign IP address. Enter the target PROFINET IP, e.g. 192.168.0.20, and confirm.
  7. Open Online → Download to target system → Hardware configuration. The download will complete without the 0132:000011 prompt because the IP is now in non-volatile storage.
  8. Disconnect the X127 cable and reconnect the PROFINET cable to X150.
  9. Cycle power on the D410-2 so the PROFINET stack reinitialises with the freshly written IP.
  10. Wait 30 seconds for the controller to enter OPERATE state and verify the green PN LED on the front panel is steady on.
Critical: Never assign the engineering station a fixed IP that is also the future X150 PROFINET IP of the D410-2. If both interfaces share the same IP, the routing table on the engineering station becomes ambiguous and SCOUT cannot decide which adapter to use for the next download.

7. Permanent PROFINET Interface Configuration

Once the X127 recovery succeeds, harden the PROFINET configuration so the fault cannot reappear.

7.1 Static IP with DCP Reservation

In the TIA Portal device view, open the D410-2 PROFINET interface properties and set:

IP address:        192.168.0.20
Subnet mask:       255.255.255.0
Router address:    192.168.0.1
PROFINET name:     simotion-d410-2-line-a
DCP mode:          Static, no DHCP, write-protected after download

Tick the "PROFINET interface write-protected" option. This prevents a stray DCP packet from a second SCOUT instance on the same subnet from overwriting the IP.

7.2 Engineering Station Adapter Profile

Create two Windows network location profiles, one for X127 commissioning and one for PROFINET service.

Profile Adapter IP Subnet Mask DHCP DNS
X127 Service 169.254.11.10 255.255.0.0 Off Empty
PROFINET Service 192.168.0.10 255.255.255.0 Off Empty
Corporate Network 10.0.0.50 255.255.255.0 On 10.0.0.1

Use the Windows netsh command to switch between profiles rapidly:

netsh interface ipv4 set address name="Ethernet" static 169.254.11.10 255.255.0.0
netsh interface ipv4 set address name="Ethernet" static 192.168.0.10 255.255.255.0

7.3 PROFINET Device Name Reservation

Use SCOUT TIA PROFINET → Topology → Reserve device names so the D410-2 name cannot be hijacked by a second device that joins the subnet after a maintenance window.

8. Influence of the Power Module Replacement

The PM340-to-PM240-2 swap is not a direct cause of 0132:000011, but it is the proximate event that triggered the commissioning workflow in which the fault became visible. The mechanical and electrical procedure is:

  1. Power down the line, lock out the disconnect.
  2. Remove the PM340 from the SINAMICS S120 drive line-up.
  3. Install the PM240-2 with the matching line filter and line reactor.
  4. Re-cable the DC bus, the 24 V auxiliary, and the DRIVE-CLiQ ring.
  5. Re-energise the line and verify the drive basic commissioning with STARTER or Startdrive.
  6. Re-download the SIMOTION project to the D410-2 via PROFINET.

Step 6 is the failure point. Two reinforcing actions are recommended:

  • After the STARTER basic commissioning, perform a Drive unit → Copy RAM to ROM on every CU320-2 of the S120 line-up to ensure the drive-side IP/profinet settings are persisted.
  • Before the SIMOTION download, wait 60 seconds after drive power-up so the DRIVE-CLiQ topology is fully resolved. SCOUT V4.4.0.8 can otherwise race the topology discovery and mis-report the D410-2 PROFINET interface as unreachable.

9. TIA Portal and SCOUT TIA Compatibility Matrix

The combination TIA V13 SP1 UPD6 + SCOUT TIA V4.4.0.8 is on the edge of the supported matrix. Use this table to validate your installed versions before chasing the wrong root cause.

TIA Portal SCOUT TIA SIMOTION FW Status
V13 SP1 UPD5 V4.4.0.6 V4.4 HF15 Supported
V13 SP1 UPD6 V4.4.0.8 V4.4 HF17 Conditional, see below
V13 SP1 UPD7 V4.4.0.9 V4.4 HF18 Recommended
V14 SP1 V4.5.0.1 V4.4 HF18 or V4.5 Recommended for new projects
V15.1 V5.2 SP1 V5.2 Recommended for new projects

SCOUT TIA V4.4.0.8 is officially a maintenance release. If the project can be migrated, TIA V14 SP1 with SCOUT TIA V4.5 removes the 0132:000011 regression. The migration cost is approximately one engineer-day for a single-line machine and pays for itself in the first avoided field service call.

10. Diagnostic Methodology

When a fresh D410-2 unit refuses the PROFINET download, follow this decision tree:

  1. Confirm the device is visible in Accessible nodes. If not, the fault is cabling, not IP. Check the link LEDs and the PROFINET device name.
  2. If visible without an IP, the IP stack is empty. Proceed to step 2 of the X127 recovery procedure.
  3. If visible with an IP that does not match the project, the IP stack is corrupted. Use the X127 procedure to overwrite.
  4. If visible with the correct IP but the download still fails, capture the diagnostic buffer with Online → Diagnostics → Save to file and check for entries around timestamp of the last power-up.
  5. If the diagnostic buffer is empty, repeat the download with a packet capture (Wireshark on port 161/UDP for SNMP, port 34962/UDP for PNIO) to determine whether the D410-2 responds to the DCP Set frame.
Tip: The Wireshark filter dcp || pnio displays only the relevant frames and reduces the capture file to a few kilobytes even during a full handshake.

11. Verification Checklist

Before closing the service ticket, confirm each item below. Each item takes less than 30 seconds and avoids a second truck roll.

# Verification Step Pass Criterion
1 PN LED on D410-2 front panel Steady green, no flashing red
2 ET200SP PN coupler BF LED Off
3 SCOUT → Accessible nodes D410-2 listed with correct IP and PROFINET name
4 SCOUT → Online → Connect to target system Successful connection, no error 0132:000011
5 SCOUT → Online → Download to target system → Project Download completes, "Download finished" dialog appears
6 SCOUT → Diagnostics → System diagnostics No red alarms, motion kernel OPERATIONAL
7 Power cycle of the entire line All PROFINET stations come up in OPERATE within 30 s
8 Backup → Save to memory card Backup completes, LED on SD card blinks once per write

12. Best Practices for Future Commissioning

  • Always download the SIMOTION project through the X127 port for the first commissioning of a new D410-2. The PN port is then used only for runtime operation.
  • Apply the PROFINET device name via SCOUT TIA before assigning the IP. This order prevents the 0132:000011 sequence from ever appearing.
  • Reserve the PROFINET device name on the engineering station so it cannot be stolen by a new device plugged into the same switch.
  • Maintain a written commissioning record of every D410-2 with its MLFB, firmware version, PROFINET name, IP address, and SD card hash. The record turns a 30-minute diagnostic into a 5-minute lookup.
  • Schedule a yearly firmware update review. SIMOTION V4.4 is approaching end of marketing; a forward-migration plan to V4.5 or V5.2 should be on the plant's roadmap.

FAQ

What does SIMOTION error 0132:000011 mean?

It is a SCOUT TIA warning indicating that the IP address cannot be read from or assigned to the SIMOTION D410-2 PROFINET interface. It is not a fatal runtime error and is resolved by performing an X127 service download or by correcting the engineering station adapter IP configuration.

Why does the PROFINET download fail on the D410-2 but succeed on the D425?

The D410-2 and D425 use the same firmware base but different PROFINET controller silicon. The D410-2 controller does not retain the IP through a hard reset the same way the D425 does, especially after a power module replacement that triggers a full re-commissioning sequence. Use the X127 service port to write the IP non-volatilely before any PROFINET download.

Can I download the SIMOTION project via PROFIBUS instead of PROFINET?

Yes, the D410-2 has a PROFIBUS DP interface (X126) and SCOUT TIA supports DP downloads. Set the DP address on the X126 rotary switches, connect to the engineering station via a CP 5611 or CP 5621 card, and run Online → Download to target system. PROFIBUS is immune to the 0132:000011 PROFINET error but is rarely used on new machines.

Which SIMOTION SCOUT TIA version is recommended for TIA Portal V13 SP1?

SCOUT TIA V4.4.0.9 with SIMOTION firmware V4.4 HF18 is the last stable combination on TIA V13 SP1. If a TIA upgrade is feasible, move to TIA V14 SP1 with SCOUT TIA V4.5 or to TIA V15.1 with SCOUT TIA V5.2 SP1.

Does replacing the PM340 with the PM240-2 change PROFINET behaviour?

The power module itself does not participate in PROFINET, but the replacement forces a full drive re-commissioning which can leave the D410-2 IP stack in a read-only state. Always perform the SIMOTION download via the X127 service port after a power module swap and wait at least 60 seconds between drive power-up and SIMOTION download.

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