Observed Configuration Access Failure
On robot stations running RW 5.15, RS 2021.1.2 does not expose the configuration entry point in the Rapid tab. The small drop-down arrow used to enter configuration is absent, so the configuration cannot be opened through that interface.
Reported Version Scope
| Component | Evidence | Interpretation |
|---|---|---|
| Robot stations | Running RW 5.15 | The symptom was observed on this installed environment. |
| RS 2021.1.2 | Drop-down arrow missing in the Rapid tab | Directly reported symptom. |
| RS 2021.2 | Same problem reported | Updating to this version did not resolve the issue in the reported case. |
The evidence does not establish that every RW 5.15 system or every installation of either RS version is affected. It also does not identify a firmware dependency beyond the reported RW version.
Diagnostic Decision Path
- Confirm that the station is running RW 5.15 and record the installed RS version.
- Open the station in RS and select the Rapid tab.
- Check whether the configuration drop-down arrow is present. If it is absent in RS 2021.1.2, the observed behavior matches the reported issue.
- If testing RS 2021.2, repeat the same check. Do not treat that update as a confirmed fix because the symptom was also reported there.
No root cause, configuration correction, or validated workaround is provided by the available evidence. Avoid changing the robot configuration solely to compensate for a missing RS interface control until ABB identifies the cause.
Escalation and Verification
Contact the local ABB organization through the ABB contact centers. Provide the RS version, the RW 5.15 station version, and confirmation that the drop-down arrow is missing from the Rapid tab. After ABB supplies a correction or supported workaround, verify it by reopening the same station and confirming that the configuration entry point is visible and accessible.
FAQ
Why is the configuration drop-down missing in the RS Rapid tab?
The evidence confirms the missing control on stations running RW 5.15 with RS 2021.1.2, but it does not identify the root cause. Escalate the recorded RS and RW versions to ABB.
Does RS 2021.2 fix the missing configuration arrow?
No confirmed fix is documented. The same problem was reported in RS 2021.2.
What information should I send ABB about this RS issue?
Report the installed RS version, RW 5.15, the affected station, and that the configuration drop-down arrow is absent from the Rapid tab. Use ABB's official contact-center page to locate the appropriate support channel.