SINUMERIK 828D Alarm 207412: Fixing Commutation Angle Fault

David Krause17 min read
Motion ControlSiemensTroubleshooting
Licensed PE Working through this on a live machine? A Maine-licensed engineer can take it from here — included with IMD hardware, by the hour for everything else. Book an engineer

Overview

Siemens SINUMERIK 828D controllers paired with SINAMICS S120 drive modules raise alarm 207412 "Commutation Angle Incorrect [Motor Model]" whenever the angular difference between the pole-position angle reported by the absolute encoder and the commutation reference computed inside the motor model exceeds an internal threshold (typically 80° electrical on a SINAMICS pole-position comparison). Because the alarm is the safety reaction that prevents uncontrolled positive coupling in the speed controller, the affected axis must not be jogged or programmed until the underlying angle error has been cleared and the pole-position identification routine has been re-run successfully.

This article consolidates the diagnostic logic, parameter map and commissioning procedure used to clear alarm 207412 after a 1FK-series synchronous servo motor (with brake) has been installed in place of an older unit of higher or different torque rating. The procedure applies to SINUMERIK 828D with SINAMICS S120 booksize / Combi firmware V4.5 through V5.3 and is consistent with Siemens Support entry ID 109817112 and the TIA Portal fail-safe technology module documentation referenced in the source archive.

Alarm 207412 — Detailed Breakdown

The alarm text identifies that the drive's motor model and the absolute encoder's reported pole position disagree by more than the allowed window. The condition is reported under the following fault-code structure:

Attribute Value
Alarm number 207412
Drive object SERVO / SERVO_840 (DO Type 11)
Reaction OFF2 — pulse suppression, controller inhibit
Acknowledge POWER ON or RESET after cause removal
Fault value (r0949) 0 = model/encoder pole-position deviation > 80° electrical
Cause class Internal (drive firmware)
Diagnostic buffer Stores the deviation value in r0949 and the encoder flag in r0947
Trigger threshold |θ_encoder − θ_model| > 80° electrical (firmware default)

According to the Siemens Support entry ID 109817112 — SINUMERIK ONE / SINAMICS 207412, the alarm is raised when an incorrect commutation angle is detected that can result in a positive coupling in the speed controller. Siemens lists the possible causes as an incorrect phase sequence, an incorrect commutation offset, a contaminated or damaged encoder track, and a motor data set that does not match the connected motor.

Root Cause Analysis

Alarm 207412 after a motor swap typically originates from one of the following root causes. Each must be eliminated systematically before the pole-position identification is repeated.

  1. Commutation offset angle (p0431) cleared or defaulted. Every absolute encoder used with a SINAMICS servo must have its electrical commutation offset loaded into p0431. When the motor is replaced, the encoder data set (EDS) and motor data set (MDS) stored on the CF card of the SINUMERIK 828D may not contain a valid value for the new motor. In this state, p0431 = 0 and the drive has no information about how the resolver or absolute encoder zero is aligned with the EMF zero of the motor winding.
  2. Motor parameter block mismatch. Parameters p0350 (stator cold resistance), p0352 (stator leakage reactance, sometimes called characteristic Lq on linear motors), p0356 (stator leakage inductance Ls) and the motor MLFB stored in p0301 must match the motor nameplate. A torque upgrade typically forces a different motor MLFB; if the drive still references the old data block, the model produces a wrong pole-position angle.
  3. Encoder data set still references the old motor. The SINAMICS encoder data set stored in p0400–p0490 retains the previous motor's pole-pair count (p0314) and serial number. After a hardware swap, the encoder interface must either be re-initialised or the EDS must be regenerated.
  4. Encoder resolution or wiring change. If the new 1FK motor is supplied with a different encoder variant (single-turn vs. multi-turn, DRIVE-CLiQ via SMC/SME vs. EnDat 2.1 direct), the comparison between encoder pole-position and motor-model pole-position cannot succeed until p0431 has been re-identified and p0400/p0421 have been refreshed.
  5. Brake cable or motor power cable cross. Swapped U/V/W phases at the motor terminal box produce a commutation offset error of exactly 60° electrical, which sits inside the 80° tolerance window once p0431 has been zeroed, so the alarm returns with any axis motion.
  6. Mechanical binding at standstill. A closed brake, a jammed ballscrew nut or a misaligned coupling prevents the motion-based identification (p1980 = 10) from completing. The drive aborts with F07970 and the alarm reappears.
Note: Per the Siemens commissioning documentation for the fail-safe technology module F-TM ServoDrive, the commutation offset angle must always be set correctly. Otherwise, insufficient torque or uncontrolled motion can occur. See Setting the commutation angle offset and pole-position identification.

Affected Hardware and Firmware

Component Typical Part / Version Notes
Controller SINUMERIK 828D PPU 241.x / 261.x / 281.x SW 4.5 – 5.3 (CNC SW)
Drive SINAMICS S120 booksize / Combi CU320-2 PN or CU320-2 DP control unit
Motor (rotary, this case) 1FK7 / 1FK2 with holding brake Encoder: EnDat 2.1 / 2.2 absolute
Motor (linear, equivalent) 1FN3 / 1FN6 Encoder on linear scale
Motor data block p0301 = MLFB, p0304, p0305, p0307, p0311 Must match nameplate
Encoder data block p0400 – p0490 Re-init after motor swap
Pole-pair number p0314 Computed from MLFB, verified from nameplate

Parameter Map for Pole-Position Identification

The pole-position identification routine uses a coordinated set of SINAMICS parameters. Each value must be configured before the measurement is started.

Parameter Description Recommended value (initial) Unit
p1980 Technique selection for pole-position ID 10 = motion-based saturation (recommended for 1FK with brake on linear axis) —
p1981 Maximum traverse distance / angular travel for ID 30 (degrees electrical; widen to 90 if the first run aborts) ° elec.
p1982 Selection of pole-position ID method 1 = with motion (saturation-based) —
p1990 Start command for pole-position identification 0 → 1 (edge-triggered) —
p0431 Commutation angle offset Result of pole-position ID; typically 0 – 360° °
p0350 Stator cold resistance of motor (line-to-line / 2) From motor nameplate / data sheet Ω
p0352 Stator leakage reactance / characteristic Lq From motor data sheet H or Ω
p0356 Stator leakage inductance Ls From motor data sheet H
p0314 Motor pole-pair number Computed from MLFB, verified from nameplate —
p0301 Motor MLFB Exact match to motor nameplate —
p0400 Encoder type 9999 = unidentified, must be reset after motor swap —
r0949 Fault value 0 if encoder/model deviation > 80°; non-zero codes indicate specific sub-cause —
r0947 Fault code class Indicates origin (encoder, motor model, hardware) —
r0061 Speed actual value (verification) Read after ID rpm
r0078 Torque-generating current Iq (verification) Must be < 30 % of r0067 at standstill A
r0079 Magnetising current Id (verification) Must remain near rated magnetising current, ±10 % A
r0067 Current limit (verification) Read after ID A

Pre-Commissioning Checks

  1. Confirm the motor MLFB. Cross-check p0301 against the printed motor nameplate (for example MLFB = 1FK7060-2AF71-1AB1 for a 1FK7 with brake). The "B" or "F" segment typically denotes brake presence; the "7" segment denotes the encoder resolution class.
  2. Verify the encoder variant. Read p0400 and p0421 to confirm whether the drive has detected an absolute EnDat encoder with multi-turn capability. A value of p0400 = 9999 means "no encoder identified" and must be corrected before pole-position ID.
  3. Inspect the power wiring. U/V/W at the motor terminal must match the drive output (X1 on the Motor Module). A phase sequence error is one of the most common causes of a permanent 60° offset.
  4. Open the brake. For a 1FK with brake, supply 24 V to the brake connector (typically +24 V on pin 1 of the brake connector, 0 V on pin 2) so the rotor can move freely during the saturation-based identification. If the brake is controlled by the drive, ensure p1215 = 0 or that the axis is in commissioning mode where the brake is forced open.
  5. Confirm mechanical clearance. p1981 sets the maximum motion. Ensure the linear axis can move ±30° electrical equivalent without hitting a limit. For a 1FK7 with p0314 = 3 pole pairs, 30° electrical = 10° mechanical ≈ 17.5 mm of travel on a 1 m ball screw with 10 mm lead.
  6. Verify the safety circuit. The SINUMERIK 828D must be in commissioning mode, the safety door closed, and the emergency-stop chain healthy. Pole-position ID is a controlled motion that can produce unexpected axis travel if the controller is mis-configured.
  7. Read the actual fault value. Open the HMI Diagnostics → Alarm Log → "Details" and read r0949. The value tells you whether the cause is the pole-position angle (r0949 = 0), the encoder passive state (r0949 = 1), a phase-sequence error (r0949 = 10), or another condition.

Step-by-Step Pole-Position Identification Procedure

The procedure below clears alarm 207412 and re-establishes a valid commutation offset. Execute the steps from the SINUMERIK 828D HMI through the "Startup → Drive System → Drives" menu, or via the SINAMICS Starter / Startdrive tool connected over PROFIBUS / PROFINET.

  1. Select the drive object. Navigate to the affected axis (for example AX2 = Y1). Confirm the alarm in the diagnostics buffer with the HMI softkey "Diagnostics → Alarm Log".
  2. Enable the controller in commissioning mode. Set the controller to commissioning mode (NCK switch position 1 or password-protected equivalent). Ensure the axis enable signals are OFF. The drive must be in the "Ready to switch on" state.
  3. Open the parameter list for the drive. Use the HMI "Parameters → Drive Parameters" softkey or open the drive in Starter / Startdrive via PROFIBUS / PROFINET.
  4. Configure the technique. Set p1980 = 10 (motion-based saturation technique, recommended for 1FK with brake).
  5. Configure the travel. Set p1981 = 30 (degrees electrical; widen to 90 if the first measurement aborts with F07970).
  6. Select the method. Set p1982 = 1 (enable motion-based identification).
  7. Verify motor parameters. Re-enter p0350, p0352 and p0356 with values from the new motor data sheet if they do not match the new MLFB. Confirm p0314 (pole-pair number) and p0301 (MLFB) match the nameplate.
  8. Start the measurement. Enter p1990 = 1. The drive moves the motor through the configured electrical angle. During the motion, the controller infers the pole-position from the saturation characteristic of the rotor. The motion typically takes 5 – 30 seconds.
  9. Read the result. After completion, the drive automatically writes the new commutation offset into p0431. Acknowledge any related F07970 or F07971 alarms with the HMI "Reset" softkey.
  10. Save and POWER ON. Save the drive parameters to the CF card with "Copy RAM to ROM", then perform a controlled POWER ON of the NCU to confirm the value is non-volatile.
  11. Re-arm the axis. Cancel commissioning mode and re-arm the controller with the normal NCK switch position. Run the verification procedure below.
Safety: The pole-position ID technique p1980 = 10 produces physical motion. Confirm the axis has clearance, the brake is open, the emergency stop is wired, and the safety door is closed before starting p1990. For vertical axes, evaluate p1980 = 4 (two-stage saturation) instead so that the brake remains engaged.

Manual Override of p0431

If the motion-based identification cannot be executed (for example, the axis is mechanically locked, the brake cannot be released for safety reasons, or the mechanical envelope is too tight), the commutation offset can be entered manually from the motor data sheet. The procedure:

  1. Reference the new motor's data sheet for the angle between the encoder zero and the EMF zero. Siemens typically prints this as "commutation offset" or "pole-position offset" on the motor data sheet, sometimes encoded as an integer in the motor's electronic nameplate.
  2. Enter the value in degrees electrical into p0431. The drive normalises the value into the range 0 – 360°.
  3. Save with "Copy RAM to ROM" and POWER ON the drive.
  4. Verify by jogging the axis at low speed (e.g., 10 % of rapid) and observing the motor current. A correct p0431 produces a stable, near-zero Iq current at standstill. A wrong p0431 produces a high Iq oscillation and triggers 207412 again.

If the manual offset is unknown, an alternative is to use p1980 = 4 (stillstand-based, two-stage saturation). This technique produces less motion (typically < 5° electrical) and is suitable for axes that cannot move freely, but it requires that p0325 (motor pole-position identification current first stage) is correctly set, typically to 30 – 80 % of p0305 (motor rated current).

Verifying the Motor Parameter Block

Even with a successful pole-position identification, the alarm can return on the next POWER ON if p0350, p0352 and p0356 do not match the new motor. Confirm the following values against the motor data sheet:

Parameter How to verify Acceptable error
p0350 Measure phase-to-phase resistance with a 4-wire ohmmeter and compare to p0350 × (1 + α × (T_amb − 20 °C)) ± 10 %
p0352 Cross-check against the S120 configuration manual motor list ± 5 %
p0356 Cross-check against the S120 configuration manual motor list ± 5 %
p0304 / p0305 Voltage and current rating match nameplate Exact
p0311 Rated speed matches nameplate Exact
p0314 Pole-pair number matches nameplate Exact
p0301 MLFB string matches the motor's printed MLFB Exact

The stator resistance follows the temperature relation:

R(T) = R_20 × (1 + α_Cu × (T_amb − 20 °C))

where α_Cu = 0.00393 /K for copper windings. For a 1FK7 cold measurement at T_amb = 25 °C the expected deviation from p0350 is therefore +1.97 %. At T_amb = 40 °C the deviation is +7.86 %. If the measured value is outside ± 10 %, the parameter was overwritten with the wrong motor MLFB and must be reloaded from the data sheet.

Fault Value Diagnostics (r0949 and r0947)

When alarm 207412 is active, the HMI displays the value in the "Fault value" column. Always read both registers before applying any fix; the fault value points to the sub-cause and prevents wasted time on the wrong corrective action.

r0949 Meaning Recommended action
0 Comparison of pole-position angle from encoder and motor model > 80° electrical Run pole-position identification (p1980 = 10, p1982 = 1, p1990 = 1)
1 Encoder in passive state Check p0400, p0421, encoder wiring, DRIVE-CLiQ link
2 Encoder hardware fault See r0947 for sub-code, replace encoder if persistent
3 Motor data set inconsistent with encoder data set Re-load motor data set from motor data list
10 Phase sequence U/V/W detected as wrong at motor terminals Swap two phases at the motor terminal box
20 Commutation offset outside permitted range Re-enter p0431 manually or re-run pole-position ID

r0947 returns the Siemens internal fault code class and points to the corresponding further diagnostics. For example, F3y035 indicates an encoder fault on encoder y (1 = motor encoder, 2 = direct measuring system) with sub-code 35 (incremental signal loss). When r0947 points to the encoder, the corrective action shifts from motor parameters to the encoder hardware.

Troubleshooting Matrix

Symptom Most likely cause Action
207412 immediately after POWER ON with new motor p0431 = 0 or invalid Run pole-position ID (p1980 = 10, p1982 = 1, p1990 = 1)
207412 returns after every POWER ON p0431 not saved to CF card "Copy RAM to ROM" + POWER ON
207412 + motor vibrates audibly during pole-position ID p1981 too large or mechanical binding Reduce p1981 to 15°, check axis free travel
207412 + F07970 "Pole position identification failed" p1980 / p1982 selection incompatible with motor Use p1980 = 4 (two-stage) instead of 10
207412 + Iq current at standstill > 50 % rated Manual p0431 wrong by > 30° Re-run pole-position ID with p1980 = 10
207412 only on one axis, others unaffected Motor-specific EDS issue Re-load motor data set from motor data list
207412 after long storage (no motor swap) CF card CRC error Verify backup, reload commissioning archive
207412 + F3y035 sub-code Encoder signal lost or contaminated Inspect encoder cable, replace encoder if needed
207412 + alarm buffer shows "Pole pos ID abort" Brake not released Force brake open with p1215 = 0 in commissioning
207412 after DRIVE-CLiQ topology change Encoder DDS mismatch Re-execute "Automatic configuration" in Starter

Verification Procedure

  1. Power on the controller with the new motor connected and the safety circuit closed.
  2. Open the diagnostic buffer at the HMI. Alarm 207412 must be absent from both the active alarm and the history view.
  3. Read r0947 and r0949 — both must be zero.
  4. Jog the axis in JOG mode at 10 % of rapid for a minimum travel of one motor pole-pair equivalent. Monitor r0061 (speed actual) and r0078 (current Iq). The Iq must remain < 30 % of r0067 (current limit).
  5. Run an automatic circularity test or linear positioning test (for safety axes, observe MD38000 $MA_SAFE_RAMP) to confirm torque behaviour under controlled motion.
  6. Execute an NC program that performs multiple reversals of the axis. Observe r0079 (current Id). Id must stay near the rated magnetising current, with no oscillation larger than ±10 %.
  7. Save the drive parameters to the CF card and back up the commissioning archive via SINUMERIK Operate → Commissioning → Series commissioning.

Preventive Recommendations

  • Always run pole-position identification after a motor swap, even if the new motor has the same MLFB. Mechanical tolerances and encoder mounting can shift the offset by a few degrees.
  • Maintain a per-axis backup of p0431, p0350, p0352, p0356 and the entire drive data set. The SINUMERIK 828D series commissioning file (.arc) contains these values; archive it after every change.
  • Where possible, prefer motors with DRIVE-CLiQ encoders (for example 1FK7 with EnDat 2.2 + DRIVE-CLiQ adapter module SME). The encoder data is stored in the motor's electronic nameplate and loaded automatically on connect, eliminating most p0431 errors.
  • Document the wiring of the brake and power connectors during the swap to avoid phase-sequence errors.
  • For axes with vertical load (gravity axis), evaluate p1980 = 4 (motionless saturation technique) so that the pole-position ID can be performed without releasing the brake.
  • After every motor-data change, run the SINAMICS "Calculate motor data" routine (p0340 = 1) so that p0350, p0352 and p0356 are derived consistently from p0301.

Standards and Patent Background

The commutation-angle determination technique used in SINAMICS is covered in European patent EP3029826A1 ("Method for determining a commutation angle in a permanently excited synchronous motor"), which describes the saturation-based identification algorithm that underlies p1980 = 4 and p1980 = 10. The same algorithm is referenced in the Siemens TIA Portal documentation for fail-safe technology modules at the URL TIA Portal F-TM Servo documentation. The Siemens Support article ID 109817112 documents the alarm text, reaction and remedial steps in the official Knowledge Base.

FAQ

What does SINUMERIK alarm 207412 "Commutation Angle Incorrect" mean?

It means the SINAMICS drive has detected a deviation of more than 80° electrical between the pole-position angle reported by the encoder and the angle calculated by the internal motor model. The drive suppresses pulses (OFF2) to prevent positive coupling in the speed controller. Run pole-position identification with p1980 = 10, p1982 = 1 and p1990 = 1 to clear the alarm.

Why does alarm 207412 appear after replacing a 1FK servo motor?

The commutation offset stored in p0431 was valid for the old motor. After a torque upgrade to a different MLFB, the new motor has a different electrical angle relative to the encoder zero, so p0431 must be re-identified. A mismatch in motor parameters p0350, p0352 or p0356, or a swapped U/V/W phase, can also produce the alarm.

Which SINAMICS parameters must be set to run pole-position identification?

Configure p1980 = 10 (motion-based saturation technique), p1981 = 30 (max travel in degrees electrical), p1982 = 1 (with motion), then enter p1990 = 1 to start. After completion the new offset is written to p0431. Save with "Copy RAM to ROM" and POWER ON.

Can I clear alarm 207412 without moving the motor?

Yes. Enter a known-good commutation offset directly into p0431 from the motor data sheet, or use the motionless technique p1980 = 4 (two-stage saturation). Both require the motor parameters p0350 / p0352 / p0356 to be correct and the brake to be released if applicable.

How do I verify that the alarm is fixed after the procedure?

Read r0949 and r0947 — both must be 0. Jog the axis at low speed while monitoring r0061 (speed) and r0078 (Iq current). Iq at standstill should remain below 30 % of r0067. Then execute an NC program with multiple axis reversals and confirm r0079 (Id) is stable at the rated magnetising current with no oscillation greater than ±10 %.

What does r0949 = 0 indicate for alarm 207412?

r0949 = 0 confirms that the comparison of pole-position angle from the encoder and the motor model resulted in a deviation > 80° electrical. The remedy is pole-position identification; if r0949 shows a non-zero value, the cause is different (encoder passive state, phase sequence, or commutation offset out of range) and the corrective action changes accordingly.

Back to blog