Adding WinCC Unified to TIA Portal V18 for MTP700 HMI Panels

David Krause14 min read
SiemensTIA PortalTroubleshooting
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Adding WinCC Unified to TIA Portal V18 for MTP700 HMI Panels

The SIMATIC MTP700 (Multi-Touch Panel 7") is part of Siemens' Unified Comfort Panel family and is engineered exclusively around the WinCC Unified runtime, not the legacy WinCC Professional or WinCC Comfort / Advanced stacks. Engineers who install TIA Portal V18 with only the default options enabled frequently discover that the MTP700 (MTP1000, MTP1200, MTP1500, MTP1900, MTP2200) device is absent from the Add new device catalog even after a successful STEP 7 Professional V18 + WinCC Professional V18 installation. This article documents the root cause, the three viable solutions, and the verification steps required to bring the MTP series online inside an existing V18 engineering workstation.

1. Problem Overview

When you open a TIA Portal V18 project and attempt to insert a new HMI device, the device catalog under SIMATIC HMI > Unified Comfort Panels is either collapsed, empty, or shows a message such as:

The selected device could not be added.
The WinCC Unified engineering software is not installed on this computer.

Typical user-visible symptoms:

  • MTP700 / MTP1000 / MTP1200 / MTP1500 / MTP1900 / MTP2200 are not listed under Unified Comfort Panels.
  • The HMI > WinCC Unified node in the project tree is greyed out.
  • The portal view under Devices & Networks > Add new device > SIMATIC HMI shows only Comfort Panels, KTP Mobile Panels, and WinCC Runtime Professional options.
  • The setup log file SiemensAutomationInstaller.log in %TEMP% contains the string "WinCC Unified is not selected".
Important: MTP Unified Comfort Panels are a WinCC Unified product line. They cannot be engineered, configured, downloaded to, or simulated using WinCC Professional, WinCC Comfort, or WinCC Advanced. The missing device is not a catalog refresh issue, a license issue, or a service pack problem; it is an installation scope problem.

2. Why the MTP700 Is Missing: Root Cause Analysis

During the TIA Portal V18 setup, the installer presents a feature tree. WinCC Unified is not selected by default. It must be explicitly checked under the WinCC branch in the product selection dialog. If the installer was run with default selections (or via silent install with default selection profiles), only WinCC Professional / Comfort / Advanced is deployed, and the Unified engineering assemblies (TIA Portal plug-ins, ES, RT) are absent from %ProgramFiles%\Siemens\Automation\Portal V18\Bin.

Two additional, related restrictions in TIA Portal V18 further complicate the picture:

Constraint Behavior in V18 Behavior in V19
WinCC Professional + WinCC Unified on the same machine Not supported (mutually exclusive) Supported (coexistence permitted)
Multiple Professional or Unified major versions side-by-side Not supported Only different Unified versions may coexist; Professional versions are still exclusive
Comfort / Advanced + Unified Permitted Permitted
WinCC Unified PC Runtime + WinCC Professional Runtime Block by setup (only one PC RT can be installed) Same restriction persists

Because the user's environment contains a fully installed WinCC Professional V18, the V18 setup routine will refuse to install the WinCC Unified components. The setup dialog will display a blocking message similar to:

Setup has detected that WinCC Professional V18 is installed on this computer.
The installation of WinCC Unified V18 cannot be performed in parallel with
WinCC Professional V18. Please uninstall WinCC Professional V18 before
proceeding, or use a separate computer / virtual machine.

3. WinCC Professional vs. WinCC Unified: Architectural Context

Understanding why Siemens ships two HM engineering stacks is necessary to pick the right remediation path.

Aspect WinCC Professional / Comfort / Advanced WinCC Unified
Target runtime WinCC RT Professional, Comfort Panel, Advanced Panel Unified Comfort Panel (MTP), Unified PC Runtime
Device family TP / KTP / TP Comfort / MP MTP700, MTP1000, MTP1200, MTP1500, MTP1900, MTP2200, IPC / WinCC Unified PC
Tag model Classic WinCC tags (alarms, archives, screens) OPC UA tag model, GraphQL, performance insights
Scripting VBScript, C-Script (legacy) JavaScript (ES6) inside the Unified RT
Openness OPC DA, OPC HDA, WinCC OLE DB OPC UA Server / Client, REST, MQTT, Node-RED
Project file .ap18 / .al18 (combined) Same project shell, separate Unified ES add-in

MTP panels (introduced 2022 with firmware V16.4 / TIA V17) are only supported by the Unified stack. There is no "compatibility mode" that allows them to be programmed with WinCC Professional or Comfort. If you have invested in the MTP family, you must deploy the WinCC Unified engineering components on the workstation that will edit MTP HMI stations.

4. Prerequisites

Before changing the engineering workstation installation, confirm the following:

  1. TIA Portal V18 Update 4 or later is installed (TIA Portal V18.0 + HSPs through the most recent update). The latest Service Packs fix MTP device catalog entries and address panel firmware issues; check the TIA Portal V18 Service Pack download entry.
  2. You have administrator rights on the engineering PC (or a domain-elevated account) to run the Siemens TIA Portal setup.
  3. You have a valid WinCC Unified Engineering license (floating or single-seat) or are running a 21-day trial license activated via the Automation License Manager.
  4. You have a valid WinCC Unified Comfort Panel runtime license per panel (one RT license per MTP device).
  5. You have ~25 GB of free disk space for the Unified ES + RT components.
  6. You have a current backup of the existing TIA project (.ap18) before any uninstall / install step.
License caveat: Existing WinCC Professional licenses do not cover WinCC Unified. They are separate product families. Adding a Unified HMI to a project that already targets a Professional RT will require a new Unified ES license.

5. Solution Path 1 — Re-run the TIA Portal V18 Setup and Select WinCC Unified

This path is the simplest only when the workstation currently has no WinCC Professional V18 installed. If the install is already in the default state (no Pro, no Unified), the procedure below is sufficient.

5.1 Step-by-step

  1. Close TIA Portal V18 and the Automation License Manager.
  2. Insert or mount the TIA Portal V18 installation media (DVD image SIMATIC_TIA_PORTAL_V18.iso or the downloaded Setup.exe).
  3. Right-click Start.exe and choose Run as administrator.
  4. When the product selection dialog appears, expand SIMATIC TIA PortalWinCC.
  5. Check the box WinCC Unified V18 (this includes the Unified ES). To simulate, also check WinCC Unified PC Runtime V18.
  6. Click Next > Next > Install. Wait for the transfer window to complete.
  7. After installation finishes, restart the PC.
  8. Open TIA Portal V18 and verify the Unified catalog entries exist (see Section 9).

5.2 What the installer dialog looks like

SIMATIC TIA Portal V18 - Product Selection
[x] STEP 7 Professional V18
[x] WinCC Professional V18
[ ] WinCC Comfort V18        (default off)
[ ] WinCC Advanced V18       (default off)
[ ] WinCC Unified V18        (default OFF - you must enable)
[ ] WinCC Unified PC Runtime V18  (default OFF)
[x] SIMATIC Visualization Architect
[x] SINAMICS Startdrive V18

If the dialog refuses to allow WinCC Unified to be checked, it is because WinCC Professional is already installed. Skip to Path 2 or Path 3.

6. Solution Path 2 — Use a Separate Computer or Virtual Machine

Because V18 forbids the parallel installation of WinCC Professional and WinCC Unified, the recommended field workaround is to dedicate a separate engineering machine to Unified development.

6.1 Recommended hardware / VM profile

Resource Minimum Recommended
CPU Quad-core x64 8 cores / 16 threads (Intel i7 / Xeon / Ryzen 7)
RAM 16 GB 32 GB (Unified ES is memory-hungry with large HMI tagsets)
Disk 100 GB SSD 512 GB NVMe SSD
Hypervisor (VM path) VMware Workstation 17, Hyper-V Gen 2 VMware Workstation 17.5+ with nested paging
OS Windows 10 IoT 21H2 LTSC Windows 10 22H2 / Windows 11 23H2 64-bit

6.2 Procedure

  1. Provision the new machine or VM.
  2. Install Windows, join the domain, install all Windows updates.
  3. Install SQL Server 2019 (or 2022) and configure an instance named WINCC UNIFIED as required by the V18 setup.
  4. Run the TIA V18 setup and select only the products you need for Unified development (do not install WinCC Professional):
    [x] STEP 7 Professional V18
    [x] WinCC Unified V18
    [x] WinCC Unified PC Runtime V18 (optional, for RT simulation)
    [ ] WinCC Professional V18  -- LEAVE UNCHECKED
  5. Activate the WinCC Unified Engineering license via Automation License Manager.
  6. Open TIA Portal and add the MTP700 from Add new device > SIMATIC HMI > Unified Comfort Panels.
  7. To move projects between the Pro and Unified machines, export the project as a Project file (.zap18) archive on the Pro machine, copy to the Unified machine, and re-open.
Do not attempt to add a WinCC Professional RT device and a WinCC Unified RT device in the same project running on the same PC. Even in TIA V19 where parallel install is permitted, mixed RT targets on a single PC Runtime is not supported.

7. Solution Path 3 — Migrate the Engineering Workstation to TIA Portal V19

Siemens lifted the parallel install restriction in TIA Portal V19. From V19 onwards, WinCC Professional and WinCC Unified can coexist on a single engineering workstation, opening the door to mixed HMI fleets. This is the recommended long-term path for plants that have both legacy Comfort panels and the new MTP Unified family.

7.1 Procedure (upgrade in place)

  1. Apply any pending V18 service packs and HSPs and ensure all projects compile cleanly under V18.
  2. Open TIA Portal V18 and run Project > Archive to produce a .zap18 file (do not rely on plain Save As).
  3. Uninstall TIA Portal V18 and the associated Microsoft SQL Server instance used by WinCC Professional (typically WINCCPRO or WINCC). Use the Siemens uninstaller Start.exe > Maintenance > Uninstall; do not remove the SQL Server manually or you will leave orphaned databases that block the V19 install.
  4. Reboot. Confirm in services.msc that no Siemens* services remain.
  5. Mount the TIA Portal V19 media and run the installer.
  6. In the product selection dialog, enable both WinCC Professional V19 and WinCC Unified V19:
SIMATIC TIA Portal V19 - Product Selection
[x] STEP 7 Professional V19
[x] WinCC Professional V19
[x] WinCC Unified V19          (NEW in V19: parallel install supported)
[x] WinCC Unified PC Runtime V19
[x] WinCC Comfort V19
[x] WinCC Advanced V19
  1. Install. After completion, install the latest V19 Service Pack and any required HSPs.
  2. Open the archived V18 project in TIA V19. The project will be upgraded in place; compile and download to confirm that no regressions occurred.
  3. Insert the MTP700 from the device catalog. It will appear because the Unified ES is now installed.

7.2 Compatibility matrix V18 ↔ V19

Panel / RT family Project authored in V18 Project opened / upgraded in V19
Comfort Panels (TP700..TP2200) Supported Supported (downgrade to V18 not possible)
MTP Unified Panels Requires V18 + WinCC Unified V18 Supported natively in V19
WinCC RT Professional (PC) Supported Supported in V19
WinCC Unified PC Runtime Requires Unified V18 install Supported in V19
S7-1500 CPU firmware < 2.0 Supported May require FW update; check Siemens Online Support

8. Verifying That WinCC Unified Is Installed Correctly

After any of the three paths above, perform the following checks before resuming project work.

8.1 Filesystem verification

File / folder Expected location
TIA V18 root C:\Program Files\Siemens\Automation\Portal V18
Unified ES assemblies ...\Portal V18\Bin\Unified (contains Siemens.Simatic.Hmi.Wincc.Unified.Base.dll)
Unified GSD/EDDs ...\Portal V18\Hmi\Devices\Unified\MTP with MTP700.xml, MTP1000.xml, ...
Unified PC Runtime binaries (optional) C:\Program Files\Siemens\Automation\WinCCUnifiedPCRT V18

8.2 Start menu verification

Confirm the following shortcuts exist:

  • Siemens Automation > TIA Portal V18
  • Siemens Automation > SIMATIC > WinCC Unified Configuration (only when PC RT is installed)
  • Siemens Automation > SIMATIC > WinCC Unified Station Simulator (V19+)

8.3 In-app verification

  1. Launch TIA Portal V18.
  2. From the portal view choose Devices & Networks > Add new device.
  3. Navigate to SIMATIC HMI > Unified Comfort Panels.
  4. Confirm that the MTP700 (and siblings MTP1000, MTP1200, MTP1500, MTP1900, MTP2200) appear with a green device icon.

8.4 Help & License Manager verification

  1. Open Help > Installed SIMATIC Software. The dialog should list WinCC Unified V18.
  2. Open the Automation License Manager. Confirm a valid WinCC Unified Engineering license (or trial) is present.
If a Unified device appears in the catalog but the Add new device button fails with "WinCC Unified is not licensed", the issue is licensing, not installation. Apply a WinCC Unified Engineering license via ALM (trial or purchased) and retry.

9. Adding the MTP700 to Your Project

  1. In the project tree, double-click Add new device.
  2. Select SIMATIC HMI > Unified Comfort Panels > MTP700.
  3. Confirm the device version (firmware V18.0.0.0 or whichever Service Pack the catalog shows).
  4. Click OK. The MTP700 is created under Devices in the project tree.
  5. Configure a PROFINET connection to the S7-1500 / ET 200SP CPU. Use the standard Unified HMI connection wizard, selecting SIMATIC S7-1500 as the PLC.
  6. Add tags, screens, and alarms using the Unified HMI editors.
  7. Compile the project, then download to the MTP via PROFINET (default IP 192.168.0.1 / mask 255.255.255.0). Update the IP through the MTP's Control Panel > Network & Internet or via TIA's online & diagnostics interface.

10. Common Installation Errors and Messages

Setup message Likely cause Resolution
"WinCC Unified cannot be installed in parallel with WinCC Professional V18" WinCC Professional V18 already installed Use Path 2 (VM) or Path 3 (upgrade to V19)
"WinCC Unified is not selected" Default silent install profile skipped Unified Re-run setup, manually check WinCC Unified
"SQL Server instance WINCCUNIFIED is missing or in single-user mode" Previous SQL install corrupted Drop instance via SqlLocalDB, retry setup
"WinCC Unified PC Runtime cannot be installed. WinCC Professional RT detected." Conflict between RTs Uninstall one of the RTs; only one PC RT may exist per machine
"A newer version of WinCC Unified is already installed." Previous V17 / V19 install orphaned Run V18 maintenance > modify and remove obsolete components first
Device catalog lists MTP with red warning icon Panel firmware HSP not installed Install the latest HSP for Unified Comfort Panels

11. License and Runtime Considerations

Component License Notes
WinCC Unified Engineering Floating or single Required on every workstation that edits a Unified project
WinCC Unified Comfort Panel RT Per panel (e.g. 6AV2170-...) One license per MTP; not transferable at runtime
WinCC Unified PC Runtime 16 / 64 / 256 / 2k / 5k / 10k tag count variants Choose tag-count variant based on HMI tag count
WinCC Professional RT (PC) 128 / 512 / 2k / 4k / 8k / 16k PT Still required for any non-Unified PC RT panel

When the engineering workstation contains both Pro and Unified (V19+), keep the following rules in mind:

  • You may simulate a Unified Comfort Panel locally using WinCC Unified PC Runtime, even when the target is an MTP hardware panel. The PC RT does not require a Unified PC tag-count license for simulation, only for production deployment.
  • You may not simultaneously run a Pro RT simulation and a Unified RT simulation on the same PC if both attempt to bind to the same HMI port range. Stop one service before starting the other.
  • The license USB stick (ALM dongle) may host both Pro and Unified licenses; the Automation License Manager arbitrates transparently.

12. Troubleshooting Matrix

Symptom Check Resolution
MTP700 not in catalog Unified ES installed? Re-run setup, select WinCC Unified
MTP700 greyed out HSP for panel FW installed? Install latest V18 HSP for MTP panels
Cannot select WinCC Unified in setup WinCC Professional V18 installed? Uninstall Professional first, or move to a VM, or upgrade to V19
Download to MTP fails with "Device not reachable" PROFINET name and IP assigned? Use Topology editor or TIA's Assign PROFINET device name
Download succeeds but screen stays blank RT version mismatch Match panel FW image to TIA's compiled image
Unified ES install hangs at 92% SQL Server is in single-user mode Restart SQL service, drop single-user connection, retry
Unified PC RT and Pro PC RT refuse to coexist One RT was already running Uninstall the legacy RT; this restriction persists even in V19

13. FAQ

Why is the MTP700 not visible in TIA Portal V18 even after a clean install?

The MTP700 belongs to the SIMATIC Unified Comfort Panel family, which is configured exclusively by the WinCC Unified engineering stack. The V18 setup does not select WinCC Unified by default, so the MTP catalog entries are not registered. Re-run the TIA Portal V18 setup and explicitly check WinCC Unified V18 in the product selection dialog.

Can WinCC Professional V18 and WinCC Unified V18 be installed on the same PC?

No. TIA Portal V18 forbids the parallel installation of WinCC Professional and WinCC Unified on a single workstation. Either move the Unified engineering to a separate computer / virtual machine, or upgrade the workstation to TIA Portal V19 where the restriction is relaxed.

Do existing WinCC Professional licenses cover WinCC Unified?

No. WinCC Professional and WinCC Unified are separate product families and require separate engineering licenses. The Automation License Manager will report a WinCC Unified device as unlicensed even when a Professional license is present and active.

Does upgrading to TIA Portal V19 solve the MTP700 missing-device problem?

Yes, but only if the V19 setup is run with both WinCC Professional V19 and WinCC Unified V19 selected. After the upgrade, archive and re-open existing V18 projects, install the latest V19 Service Pack and HSPs, and recompile before downloading to the MTP.

Can I simulate an MTP700 panel on a PC without an MTP hardware unit?

Yes. Install WinCC Unified PC Runtime V18 (or V19) and start the Unified RT from the start menu. The simulation uses the same screen source as the physical MTP, which is useful for HMI acceptance tests in the office before commissioning the panel on the shop floor.

Is it possible to keep my WinCC Professional project and add MTP700 panels in the same project file?

Yes, as long as the engineering workstation has both WinCC Professional and WinCC Unified installed. This is officially supported only on TIA Portal V19 onwards. The same project file can contain S7-1500 PLCs, TP Comfort panels, and MTP Unified panels side by side without conversion.

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